Tata Sky — Complaint about HD channels pack

Address:

Aurangabad, Maharashtra, 431003

I want to complain about the pack activated on 17 Dec 2015. Your associate called me on my RMN [protected] on 17 Dec 2015 and told me about the offer. He told me that this offer is about access to HD channels and costs Rs.3 and few paise per day and can be deactivated anytime as per my wish. I said ok, you can activate it now and if Iwish to deactivate it after few days I will do that. On this he said yes it can be done. Today, When I called on [protected], your associate Wasim told me that the offer is for three months and I can't deactivate for three months. This is ridiculous, unacceptable! How can you give wrong information for the sake of money? This means we (customers) are being cheated. I asked Wasim to connect my call to a senior associate but it didnt get through. Tata brand always claims that they believe in integrity, fair and ethical business. I am expecting a quick action on this. I want the additional above mentioned pack to be deactivated today only and my recharge due date to be extended on 23 Jan 2016 as it was there before activating the mentioned pack.