Tata Sky — defective and incomplete installation with malicious intent to misguide and cheat

Address:

Mumbai City, Maharashtra, 400703

Sir/ Madam,
This is in regards to 10 connections (hd) at my property with 3 subscriber Id's given below :
1. [protected] (4 boxes)
2. [protected] (4 boxes)
3. [protected] (2 boxes)
Mr. Ashish Chaudhary, ur technician had done the installation for the above. He had requested us to directly call him each time if we face any issue instead of calling the customer care as he lived nearby and looked after complaints in the area. After paying him Rs. 500-600 for splitters on various occassions due to signal issue we decided to ascertain the actual problem from our sources. To our despair, we have realised of being cheated since he has failed to comply the standard policy of One individual dish for each multi connection system and has managed to install all the 10 boxes on 1 dish by usage of splitters all over. We assume that the other 2 dishes and other material to be installed are swindled.
After Thousands of wasted Rupees and worst quality experience, we informed your customer care team about the same 10 days back, it has been a pathetic experience i must say, disconnected calls while being asked to speak the senior or updates, illegal complaint close action without interacting with us, huge promises by the executive's without any resolution.
For your knowledge, it should be noted that none of your customers are weak, unaware and helpless. We very well know how to approach the Courts, Police and even would be compensated by yourself in future. However, the name Tata has held us back till now. The actions so far are not up to brand Tata. Please justify your identity.
Regards,
Bipin Hira