[Resolved]  Tata Sky — fake amount reversal request

Address:

Thane, Maharashtra, 421201

On 2nd nov i recharge 2000rs mistakenly in tata sky account, So i request them to re transfer it on my amazon pay balance, tata sky customer care has place amount reversal request on 6th nov and tell me that it can be done withing 7-10 days but now it is more than 15 days.
Now i ask customer care they told me it already reversed, please check in 2-3 days.