[Resolved] Tata Sky — False communication and activation of hd pack | |||||
I talked to your help line no. On 31st may 2017. He told me that me that if i recharge my tata sky through m visa for which six bank apps has been authorised. According to him i made recharge of rs.215/- through payzapp. On contacting again to your helpline i came to know that cash back will not be riemburese. As qr code has not been scaned. It was case of wrong communication from your side and hence i am entitle for cashback. Secondly hd pack has been activated with out my consent which i came to know when i talked to your helpline today. This is extreme breach of trust and falsely charging customer for services which he does not want. Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 02, 2017 Tata Sky Customer Care's response Hi Sandeep, we confirm that Monthly HD Access has been dropped from your account and working towards solving your issue regarding mVisa recharge on priority basis.
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 2 Comments | |||||
Comments
Hi Pawar,
You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.
You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.
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Poor quality.. .
And.. . Expensive.. . Rates.. .
Jaago garhak jaago..