[Resolved]  Tata Sky — fraudulent consumption of funds and negligence of work

To whomsoever it may concern
Respected authority,

Due to recent transfer of big tv customers to tata sky, it was promised to the customers that the entire remaining balance from big tv as on 3rd nov. 2017 shall be transferred back to us and the set top boxes will be replaced by the tata sky personnel free of cost. However, the remaining balance of the big tv account has not been yet accredited to tata sky account and it has been 3 months since they are delaying the process. From this, two conclusions can be drawn, either the funds were transferred to tata sky from big tv and it has not been given to us yet, or that big tv has not yet reimbursed the amount, and if that is the case, isn't it violating the contract set up between tata sky and itself as tata sky would have binded it to return the balances of customers it had. Either way tata sky either shouldn't have taken over or must return the account balances to its new subscribers.

3 months time period and yet no clear assurance as to whether i will receive back the amount is clearly a negligence on its part of work and it shows how ethically tata sky deals in its business. After many failed attempts since past three months to retrieve back the amount, it has finally occurred to me that there is no way i will be receiving back a thousand rupees balance i had in my big tv and sought to appeal here. Hope you take some strict actions against this injustice and this incomprehensible delays as well as negligence of work.

Regards
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Mar 13, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
Tata Sky Customer Care's response
Hi, kindly share your RMN/Subscriber ID for further assistance.
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