[Resolved]  Tata Sky — fta channel selection

Tata sky is giving 192 fta channels out which only 28 are doordarshan channels which are mandatory.
However tata sky customer care has advised me by email that the rest 164 channels are fixed and the customer cannot delete or change these fta channels as per his choice. Please advise me whether this is correct as per the trai order. Ia m being forced to view many channels which i do not watch and this is unnecessarily increasing my multi tv charges.
Please advise if i have the right to choose which fta channels to watch and can delete and add as per my choice.
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Mar 22, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Tata Sky Customer Care's response
Hi, we have sent you the resolution over the email. Kindly check your registered email id.
Complaint comments 

Comments

Dear sir please refund my amount my Paytm number [protected]

Sunil Dabi's reply, Feb 16, 2019
Dear sir mein mein Ajmer se Sunil Dabi. Main Shubham se joki unisyn enterprise main kaam karta hai jo Tata Sky ki company hai usne fraud kiya hai Hamare Uske khilaf karvaya honi chahiye
Tata Sky Customer Care's response, Feb 21, 2019
Verified Support
We believe you have been already communicated over this matter. Please let us know if we can be of any other help!
Hi Team,

Tonight I am facing an issue regarding my Tata sky set top box. When I am trying to switch it on, it is showing an error saying this is the wrong card for this set top box.

Could you please check the issue as early as possible.

PS: my Tata sky subscriber id is [protected].
Tata Sky Customer Care's response, Feb 20, 2019
Verified Support
Hi! We are here to assist you. Your concern has been raised and we will sort this for you at the earliest. You'll soon hear from us.
Tata Sky Customer Care's response, Feb 21, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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