[Resolved]  Tata Sky — Grievance for failure in service of Id. [protected]-Regarding

Address:

Hyderabad, Andhra Pradesh, 500090

By the Registered Post & Acknowledgement Due Dated: 20th of February’ 2017

To,
M/s. Tata Sky Limited,
3rd Floor, C-1, Wadia International Centre,
(Bombay Dyeing), Pandurang Budhkar Marg,
Worli, Mumbai-400025, Maharashtra State, India.
Telephone: +[protected], +[protected]
Emaild Id: [protected]@tatasky.com

Dear Sir/Madam,
Subject : - Grievance for failure in service of Id. [protected]-Regarding
Reference: - Tata Sky Subscriber Id. [protected], Dated: 08th of January’ 2017
@ @ @
I request your kind attention to the subject with the reference cited above, that I have to state as following:-
01. I have remitted Rs.1800/- (Rupees One thousand and Eight hundred only) towards the new subscription of the Tata Sky HD Connection vide reference 1 cited above. But, your concern was failed to connect the dish properly and failed in proper wiring. And the same was brought to your good concern on phone for several times, but it was no use. Finally, you have deputed your executive to connect the dish and wiring properly in the last week. Also, your good concern has promised that the service is providing is entirely free of cost and no more charges will be charged upon me.
02. And, the behavior of your executive who came to our doorstep for the second time was very rude and shouting at our apartment because of no reason. On the spot, again we had reached you on your phone and conveyed the same. Finally, the connection was done properly. Whereas we called to recharge, again your executive was helpless to guide us, and asked us to talk to our dealer in this regard. Kindly explain us, who is our dealer, we are not yet seen him, except, simply asked you for a new connection through online. Also, I am getting so many offers from so many other service providers in this regard. And, today, your executive has spoken to me that the relocation charges are due to be payable for Rs.300/-. How, you people are charging relocation charges in the same premises, and also it was completely wrong of your company as not proper wiring.
03. So, I request your good concern that to kindly cancel the service connection and refund the entire amount along with interest and penal damages to my account with proper information or otherwise do explain me within the stipulated period of time, why don’t I file a suit against you before the court of law to recover for the amounts along with interest and penal damages for which I have suffered for both mentally and physically for the act of your kind executives.

SRILAKSHMI RAMANENI
Savings Bank Account No. [protected],
Karur Vysya Bank Limited, Pragathinagar Branch,
Kukatapally, Hyderabad, Telangana State, India.
IFSC: KVBL0001466; MICR:[protected]

Thanking You Sir/Madam
Yours Sincerely,
Sd/-
(SRILAKSHMI RAMANENI)
W/o. Ramaneni Yadagiri, M.A., LL.B.,
Advocate of High Court at Hyderabad
Flat No.302, Plot No.377, Srisai Nilayam Apartments,
Pragathinagar, Kukatapally, Hyderabad-500090.
Mobile No. [protected], [protected]