[Resolved]  Tata Sky — hd channels disconnection

Address:New Delhi, Delhi, 110018

Hello tata sky,

Hope you are doing great!!

Goodmorning to you.

I have taken a new connection by paying rs 7990 per annual which includes ultra pack hd channels for 12 months. I was committed by sales man and according to your receipt that i will get subscription for 12 months sd as well as hd channels. It has only been 3 months since i am using these services, but my hd channels are not working from past 7 days.

I want an activation of my hd channels as quickly as possible and i want a definite resolution from your team otherwise this case will be considered under fraudulent activity done by tatasky. If your team fails to give me any resolution, then unfortunately i will move forward to the police station with fir, legal filing and legal proceedings.

Please check the attached copy of receipts along with the message.

Details as follows:

Name - jayanti bapat

Subscriber id - [protected]

Address - a-104, fateh nagar, jail road, new delhi - 110018

Connection date - 22/07/2017

Charges paid - inr 7990.

Services committed - hd/sd channels with ultra pack for 1 year.

Looking forward for your quick action.

Thank you

Jayanti bapat
+91-[protected]
+91-[protected]
+1 photos
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Dec 21, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have made a note of your concern and shall call you soon regarding this. Here is your SR# 11EQ9CRY.
Complaint comments 

Comments

The monthly recharge pack is too more I wish to reduce my monthly pack
Tata Sky Customer Care's response, Nov 19, 2017
Verified Support
Hi Manjunathagowda, we are here to help you. Please share your RMN/Subscriber ID along with your concern for further assistance.

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