Tata Sky — HORRIBLE support service from TATA SKY

Address:

Bangalore, Karnataka

My ID is[protected] held by A/C Kishore Kaikini at #1266, 1-B Cr. JP Nagar Phase II B'lore 78. My Complaint is as follows: 1. There is NO SIGNAL received at my STB : TV Set. I do not understand, , , , IN ABSENCE OF STATEMENT OF ACCOUNT How the BALANCE is shown as due for RECHARGE? 2. I had paid Full year Subscription for SOUTH SPECIAL on same ID ...Why the SOUTH SPECIAL is not Provided ? Is there no balance on the Account of SOUTH SPECIAL? How that can be since from the day we Paid there is no Service is provided on SOUTH Special. SAVE DOOR DARSHAN was airing WORLD CUP CRICKET was received and there was no issue of No Service except we were advised that TOWER was not in order hence signals were not received for some days. I DEMAND A DETAILED STATEMENT OF ACCOUNT ...AND not a patchy MSG on TV Screen HELP Button...?!? ID being same the money deposited MUST Be IN Account and we have nort been given DETAILS where as only Balance due and Recharge MSG is received regularly. THIS IS ABSURD?!? I shall drag TataSky to CONSUMER COURT for WEB SITE www.tatasky.com does not operate .HELP LINE said to be 24/7 is only repeating Balance and recharge Date ...NONSENSE as NO HUMAN INTERACTION IS AVAILABLE. Gmail sent to e mail ID of TATASKY bounced more often while I was looking for sure communication with E Mail ID correctly reproduced as per WEB info.drawn earlier. Your Local Office is ARROGANT and Not Courteous .. We have many doubts on how to use your service ...can you send a MARKETING PERSON with English for educating us and help solve issue of DUES ?Balance in Account NOT OPERABLE? Kishore Kaikini [protected].