[Resolved] Tata Sky — I am complaining about my Tata sky recharged

[Resolved] Tata Sky — I am complaining about my Tata sky recharged

M Mohammedsharukh May 27, 2021 Jun 16, 2021 This thread was updated on Jun 16, 2021

On 22nd May, I recharged my Tata sky account through the Amazon pay with the amount of rs 300, and the same was debited from my account, with the reference no.[protected], But till now my account is not recharged, when I tried to talk with the tatasky customer care, they told me that, the amount is not reflected in my account, then again I talked to Amazon customer service, they told me that transaction is successful and they have also given the reference no.above said . Please help me out regarding the same ! My tatasky subscriber id is [protected]. +2 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support May 29, 2021 Tata Sky Customer Care's response Hi, we understand your concern. We have raised a Service Request for your concern. Rest assured, you will hear from us soon. May 29, 2021 Updated by Mohammedsharukh Further I am sharing screenshot of the mail which was given from the Amazon and BhIM upi . Please look into it and give the speedy resolution., Verified Support Jun 02, 2021 Tata Sky Customer Care's response We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta. Jun 02, 2021 Updated by Mohammedsharukh Dear sir / madam Till date on Jun 2nd my problem not solved yet how do say that my all concerns has been addressed and resolved, This is not true and baseless, . Kindly do the needful as soon as possible . Regards Sharukh Subscriber id - [protected] Verified Support Jun 03, 2021 Tata Sky Customer Care's response We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else. Jun 03, 2021 Updated by Mohammedsharukh What you have said is, you told me in a call to wait for some time, you're executive is checking the details .and then I waited for a while and they put the call and then no call has been conveyed to me and other update has been given to me ? This is to inform you again I recharged in Tata sky account and till date its not been updated, . Here I attached all the related details. Please find below Verified Support Jun 10, 2021 Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly. Jun 10, 2021 Updated by Mohammedsharukh Please do the needful ASAP! Verified Support Jun 14, 2021 Tata Sky Customer Care's response Resolving your issue is very important to us and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest. Verified Support Jun 16, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Add a Comment	Share
Submit Close