[Resolved]  Tata Sky — incorrect amount charged

Address:New Delhi, Delhi, 110059

I have been told by the tata sky agent on phone that i will be charged at rs 8 per meter for any extra wire that will be used for my installation. However when the installation engineer came he told me it is rs 12 per meter and when i asked the call center person again they completely denied about the amount they told me.
I submitted the complain as well and the guy from the complain team plainly told me that i am a liar and he has heard the call and they never said rs 8 per meter.
I called on 2nd jan at 15:10 pm to book the connection and i was given this information.
Please hear that call and you will get to know
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Feb 13, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Tata Sky Customer Care's response
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so that we can assist you better.
Complaint comments 

Comments

Tatasky was deactivated on 30/12/2018 though I have got Rs.135.63 in my tata sky account. On tv account shows to recharge it again. My date of next recharge is 7th Jan, 2019.
Please comply the reason for deactivation by mobile phone/E-mail
tribikram.[protected]@gmail.com
Tata Sky Customer Care's response, Jan 9, 2019
Verified Support
Hi, we are here to help you. Kindly share your RMN/Subs ID so that we can assist you better.

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