[Resolved] Tata Sky — mvisa recharge not credited in my account | |||||
Hi, Subscription id: [protected] Name: dr. Surinder ohlayan I recharged my tata sky thru hdfc payzapp app for rs 200 on 26th june but till date the amount is not credited in my tata sky account. I approached hdfc and as per them it is a successful transaction. Here are details Transaction date - 26-jun-2017 Merchant name - mvisa-mvisa tatasky bangalore in. Transaction amount (In rs.) - 200.00 Arn no. - 74799207177000866549577 Auth no. - 067064 Please credit this amount in my tata sky account asap. Also contact me on my alternate number [protected] as current number mobile is lost. Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 20, 2017 Tata Sky Customer Care's response Hi, we do not see any transaction at our end on the specified date. Could you check your bank statement whether the payment has been reversed?
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Post checking the transaction details, we see that the chargeback has already been raised on 19 July 2017 against the transaction of Rs- 200/- done on 26 June 2017. We request you to wait for 45days for the reversal as per the Visa guidelines if representment proof is not received from acquiring bank.
-Bejoy
HDFC Bank Customer Assistance