[Resolved] Tata Sky — new connection payment | |
I applied for new connection with tata sky for the amount of rs 1948 through upi transaction. The amount got debited from account got the following response after the transaction Transaction unsuccessful Please make a note of your transaction id for any queries pertaining to this transaction Tata sky transaction id : ds[protected] Bill desk transaction id : rcpi[protected] Reason for failure : billdesk is waiting for response from bank I tried to reach bill desk regarding this they have replied back to me the amount got credited to merchant end Dear customer, Thank you for writing to payment gateway support. This is with reference to your email dated november 04, 2019 regarding the status of afore-said payment towards the respective merchant. We have checked the records and find that the below mentioned payment via transaction reference number: rcpi[protected] has been successfully updated to merchant towards reference number: ds[protected]. We hope the aforesaid information was useful and we were able to address your query to your satisfaction. Warm regards, Kapil kawa Payment gateway support Billdesk Tatasky is not helpful in tracking the transaction the customer care is just forwarding to different agents without addressing the issue. I have wasted my more than 3 hrs running behind this. I don't need connection from tata sky please revert back my money. Attached upi transaction screenshot for the reference. Was this information helpful? | |
Dec 12, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Tata Sky Customer Care's response Hi, we understand your concern. Kindly share us your contact number given at the time of registration so that we can look into this.
Verified Support Nov 08, 2019 Tata Sky Customer Care's response Hi, please share the screenshot along with your RMN/Subscriber ID at [protected]@tatasky.com, we'll help you.
| |
Add a Comment | |
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information
Post your Comment