[Resolved]  Tata Sky — new trai rules — non - compliance by tata sky

Address:Ghaziabad, Uttar Pradesh, 201005

Dear sir / madam

Customer id — [protected]

The list of program selected for viewing, has been submitted on 14.02.19 on the company official website.

2. While the selection has been implemented by tata sky, the subscription amount has not been modified. We are being asked to pay the earlier higher amount ie rs. 385 instead of the new amount of rs. 322.

3. This is blatant violation of rules by a reputed company, whose sole motive appears to be to rake in profits at the cost of common customers.

4. Kindly look into the matter. This is the plight of several other customers also. The resolution could be in public interest.

Kind regards

Akgupta
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Mar 23, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
Tata Sky Customer Care's response
Hi! If you have already selected your packs, your migration will happen soon. If not, please select your packs now. You can choose your favorite channels very easily through the Tata Sky Mobile App or mytatasky.com or visit your nearest dealer.
Complaint comments 

Comments

By mistake i made wrong payment for Tata sky box. Tata sky is not working at this time. I had purchased different Tata sky connection.i had made payment through Paytm of 400 rs 10 days before. It would be very grateful to you if you would return my money
Tata Sky Customer Care's response, Feb 20, 2019
Verified Support
Hi, we are here to help you. Kindly share your RMN/Subs ID so that we can assist you better.

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