Tata Sky — no response to my repeated complaints ID [protected]

aM/S TATA SKY LTD
3 rd floor, c, 1, wadia
International centre (Bombay dyeing)
Pandurang budhakar marg
Mubai- 400025
Maharashtra

Sir,
REG: ID [protected] Jarnail Singh Ghuman
NO RESPONSE TO MY REPEATED COMPLAINTS SINCE MAY 11

On may 10 2015 I received a call from your help line for installation of HD set top boxes. It was assured by the concerned guy that HD box will work non all type of tvs i.e. LCD/LED/ORDINARY. It was also assured that only one remote will work for tv and set box.
On the same day a guy from your Hoshiarpur outlet installed the HD boxes and received Rs. 1180 and left our home before the signals are received saying that it will much time to receive the signals. After a long time when the sinals were received we were shocked to see that quality of the picture was very poor, display letters are so small and rough that hardly these can be recognized, there is no option on the remote for tv set. I informed your local outlet and on 11 th May another guy visited and checked for signal quality and informed that these HD boxes are only for LCD/LED tvs. My question is that when these are for LCD/LED tvs than these were installed, whereas the sets were shown to your visiting guy as well as it was informed to the guy who called me on 10 th May.
From that day i.e. 11 May I repeatedly lodging complaints through phone, email, and missed call on [protected], but all gone in the air. All WO are being canceled at their own level without any visit after May 11. The latest WO I5EM334 dated 18/05/15 was cancelled on the same day without any visit and this happening since May 11.
I request the senior authority at HO level to look into the matter and solve my problem otherwise I am being forced to switch over to another service provider.

Best wishes,
Jarnail Singh Ghuman [protected]
[protected]@yahoo.com
19.05.2015

aM/S TATA SKY LTD
3 rd floor, c, 1, wadia
International centre (Bombay dyeing)
Pandurang budhakar marg
Mubai- 400025
Maharashtra

Sir,
REG: ID [protected] Jarnail Singh Ghuman
NO RESPONSE TO MY REPEATED COMPLAINTS SINCE MAY 11

On may 10 2015 I received a call from your help line for installation of HD set top boxes. It was assured by the concerned guy that HD box will work non all type of tvs i.e. LCD/LED/ORDINARY. It was also assured that only one remote will work for tv and set box.
On the same day a guy from your Hoshiarpur outlet installed the HD boxes and received Rs. 1180 and left our home before the signals are received saying that it will much time to receive the signals. After a long time when the sinals were received we were shocked to see that quality of the picture was very poor, display letters are so small and rough that hardly these can be recognized, there is no option on the remote for tv set. I informed your local outlet and on 11 th May another guy visited and checked for signal quality and informed that these HD boxes are only for LCD/LED tvs. My question is that when these are for LCD/LED tvs than these were installed, whereas the sets were shown to your visiting guy as well as it was informed to the guy who called me on 10 th May.
From that day i.e. 11 May I repeatedly lodging complaints through phone, email, and missed call on [protected], but all gone in the air. All WO are being canceled at their own level without any visit after May 11. The latest WO I5EM334 dated 18/05/15 was cancelled on the same day without any visit and this happening since May 11.
I request the senior authority at HO level to look into the matter and solve my problem otherwise I am being forced to switch over to another service provider.

Best wishes,
Jarnail Singh Ghuman [protected]
[protected]@yahoo.com
19.05.2015
PS> Even complaint lodged by on 19/05/2015 vide WO I5XHG36 dated 19/05/15 cancelled without any visit buy your guys.