Tata Sky — No Signal Since 2 Weeks

Dear Sir, My name is Afzal Pasha, I have been using TATA SKY Connection since 2 years, my Subscriber ID: [protected]. I have signal issue since 20 days and the complaint regarding the same has already been filed with the customer care and my complaint no is "NS[protected]", I regret to inform that till date there is no resolution to my complaint and every day I have been sending the messages that some technical person come & resolve the issue. I have decided that TATA SKy has a worse customer service and would like to cancel my connection and please refund my recharge amount, which I did recently for 1 year subscription. An early response would be highly appreciated. Thanks & Regards, Afzal Pasha