Tata Sky — NO SIGNAL - UNABLE TO VIEW ANY CHANNELS SINCE LAST WEEK

My Subscriber ID [protected] - Since last week I unable to view channels. Hundreds of time call upon to Tata Sky Consumer CAre but no one comes on line. Only auto generated message that they will solve the problem with 24 hrs. or will take appointment to send their technician to get the issue sorted out. So no one has come or attended our complaint. Tata Sky Work Order No.HHTFTJJ dt..05.04.2015 stating we will contact you soon for taking appointment. why they Tata Sky6 need appointment to send their technician when customer is after them for last one week seeking immediate action to solve the problem. We already have subscribed for full year but Tata Skyn is totally failed to provide services. This is nothing but callous attitude towards the customer. Tata Sky should return our entire money stop the agony we are facing so that we can switch over to some other competent service provider. Immediate action requested else we will have no option but to lodge a complaint with Police and Consumer Forum.