Tata Sky — Non availability of Tatasky services

Address:

Gurgaon, Haryana

I am a subscriber of Tatasky services for over last 8 years having customer ID[protected].Before around 2 months, I started facing problem in respect of non availability of TIMES NOW channel, which was repeatedly complained to tatasky customer care nos.(Can be checked from the records) but the problem was not sorted out as Tatasky wanted me to pay for the service charges for the visit of technician which was not at all justifiable. For the last two weeks, I am not getting the services in respect of many news and entertainment channels.This was complained on customer care no. on 8th April 2015, wherein I was assured that the problem would be sorted out on 9th April, but nobody turned up today and I have been forwarded a message by Tatasky that my account will be creditted by 3 days and problem will soon be sorted out. What kind of services are these?If my problem is not sorted out within 2 days, I will be forced to surrender this connection and go for airtel dish connection, for which all expenses will be claimed from tatasky.