Tata Sky — non crediting recharge amount rs.2000/-

Address:DUGALKHOLA, ALMORA, Almora, Uttarakhand, 263601

I have recharged my tata sky id [protected] by rs 2000/- through my netbanking account on 22/10/2019. Payment made at tata sky portal using bill desk gateway. My account debited and tata sky a/c not credited. Tata sky saying that they have not received the payment but in my account the payment is successful. Till date i have submitted them my full bank a/c statement but they are neither refunding my money nor crediting the tata sky a/c. When i have asked them for provide me written statement for non receiving of payment they are not providing the same.
I have almost mailed them around 7-8 times but they are not responding instead cheating.
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Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2019
Tata Sky Customer Care's response
Hi, we hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Dec 01, 2019
Updated by Rajendra Tamta
There is no response yet, from Tata Sky.
Complaint comments 

Comments

My new connection buyer of Tata sky
My setop box daed but not technically visit home
Wrost my money 2000
I am 10time complen mantion but not service provided

Tata Sky Customer Care's response, Dec 3, 2019
Verified Support
Hi, we can understand your unpleasant experience. Please share your RMN/ Subs ID for further assistance.
Settop box signal not receiving please call me
Guruvelli Ravi Kumar's reply, Nov 28, 2019
Tata sky settop box signal not receiving please call me
Tata Sky Customer Care's response, Dec 3, 2019
Verified Support
Hi, we can understand your unpleasant experience. Please share your RMN/ Subs ID for further assistance.
We are using the tata sky after 2 months and we have recharged it today but it is showing that set top box is not paired. Will you please do something.
NDS NO.[protected]
Digi card ID is[protected]
Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
Hi, your concern is noted. We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Hello Arun/Niresh

As per communication, you told me that your company will bare partial charges of technician visit. So check the charges that they have infuse in my account. I'm also giving you the ticket number WO# 1QPN97HR. So let me know what should I do? Mine tata sky id is: [protected]
Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
Hi, we’d really like to improve your experience. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Dec 7, 2019
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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