[Resolved] Tata Sky — not generating user id for existing secondary set top box (multi connection)
Saharanpur, Saharanpur District, Uttar Pradesh, India
RaRajneeshtyagi1178 on Feb 19, 2019
I was having two user id / account id's running on single dish with 02 set top boxes. To save money both account id's were merged into single account in august 2018 and a main and secondary set top box system was generated by tata sky. Now they are not ready to provide me separate user/account id for secondary box as different packages are needed on both boxes. Unnecessarily they are asking 800 + 150 = 950 inr for completing the same. Finally i asked to discontinue the secondary box as there should be no charging for generating new user id for existing customer.
Current user / account id : [protected]
Dth operator : tata sky
Name of customer : rajneesh tyagi
Registered no : [protected]
Complaint marked as Resolved Mar 23, 2019
[Feb 19, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Feb 20, 2019
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
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