[Resolved]  Tata Sky — not honouring the promise of shifting the big tv dth to tata sky.

Address:	Pin code 641010
Website:	TataSky

Sir/madam,
I am senior citizen (70yrs). I am holding a live big tv dth connection from its introductory days under customer id no.[protected], in the name of r. Devadass. R/o sri gaythri illam, 14/40, marutham nagar, sundakkamuthur, coimbatore-641 010, tamilnadu. My registered phone numbe with the big tv dth is[protected]The only mobile number since 2006).

Now, ihad contacted your customer care no.[protected] since02/112017 inabout 6 times at an expence of rs.200/=, as i was made to wait for 20 minutes each time. Only once a representative replied that my telephone no.[protected] was no registered, though he was able to open my file with the big tv customer id and confirmed by reading my name (03/11/17 at 0730hrs., one rajesh). He promised that one of your officer would contact me within two hours as it was only a technical fault. Till the time of this msg. None from tatasky had contacted me.
I would be grateful if the switch over is effected at the earliest within the offer period so as to not penalising me.
I am holding a live connection as on this date (04/11/17)
Thanking you in anticipation