[Resolved]  Tata Sky — not installed new connection/ cancel the order

I am j. Seetharamaiah from ongole, andhra pradesh. I have applied for new tatasky dth connection on 30 december 2019. I had paid an amount of rs 3600/- through paytm. But till now they don't come for installation. I have called the number provided in the payment receipt, there was no response from them. I have applied for cancellation of my order, there was also no response. My form number is please solve the problem as soon as possible.
Thanking you
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Feb 8, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Tata Sky Customer Care's response
Hi, we can understand your unpleasant experience. Please share us the contact number which you have updated while the time of registration.
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I was away from my home for 1 month. I am getting the above message. Please resolve.
Tata Sky Customer Care's response, Jan 10, 2020
Verified Support
Hi, we are here to help! Share your RMN/Sub ID along with your concern. We'll provide you with a resolution at the earliest.

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