[Resolved]  Tata Sky — not showing dd national channel during cricket match & forcing to buy star sports channel

Address:411037
Website:www.tatasky.com

I pay tata sky 300 per month for dhamal mix channel pack which includes dd national channe. During cricket match tata sky stop showing dd national channel for which i already paid money. And forces user to subscribe star sports channel.
While blocking dd national during cricket match they shows fraud message that supreme court of india has ordered to not show dd national channel during cricket match.
Please take strictly actions about this fraud.
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Oct 24, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Tata Sky Customer Care's response
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460. Please refer to the Supreme court order by clicking https://goo.gl/r13wAz.
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I couldn't able to watch dd national channel during ind vs aus match today i.e 21st sep 2017. Information is showing on screen is that its a supreme court order... They why you are charging for dd national channel...

Tata Sky Customer Care's response, Sep 23, 2017
Verified Support
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460. Please refer to the Supreme court order by clicking https://goo.gl/r13wAz.
I hav been using tata sky from last 9 years
and u haven't updated ur tech
whenever it's raining the signal is bad as it gets, look at Hathaway how better it is with less rate there is all channels available and the signal is damn good...TATA SKY i just want to say that ur company sucks and i m gonna change to another DTH
Tata Sky Customer Care's response, Sep 23, 2017
Verified Support
Hi, this is not the experience we want you to have. Kindly share your RMN/Subscriber ID so that we can better your experience.

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