Tata Sky — Pathetic Customer Care Service of Tata Sky | |||
Most of the time calling tata sky customer care number it will end up saying number is busy. If at all its get connected it keeps on host till infinite period (20-25 min quantitatively post which it automatically gets disconnected). Tried contacting them since last 1 week, but it seems either tata sky has single representative for the entire nation or its service has become so pathetic that all its representative are super busy every time attending other customer don't know whom. After all its impacting brand name of TATA group and lastly i would never recommend any one to go with TATA Sky just because of its very pathetic customer care solution to existing/new customers. Was this information helpful? | |||
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Tata Sky customer support has been notified about the posted complaint. | |||
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information
Service Request No: SR[protected]
Hello Mr. Navaneet Kumar,
We regret for the inconvenience caused to you by our services.We would like to inform you that request number HIL6FW7 has been generated in order to complete the work based on your preferred date and time and our Field representatives will get in
touch with you shortly. Meanwhile you may explore the world of Tata Sky at your finger tips with mytatasky.com. Not a registered user? Click here - https://www.mytatasky.com/UserRegistration/jsp/html/index.jsf
Have a Jingalala day!
Prasanna Lakshmi
Tata Sky Customer Caretatasky.com / [protected]@tatasky.com
My reply to tata sky
Thanks for your prompt response.
>> We would like to inform you that request
number HIL6FW7 has been generated
[Me] No use of generating a request if you don't have any SLA or not meeting the SLA for serving that request.
>> in order to complete the work based on your preferred date and time
[Me] So my preferred date and time has already gone.
>> our Field representatives will get in touch with you shortly
[Me] your field representative didn't responded till now. Forget the field representative, your customer care didn't responded even though i have opted for a call back several times through several modes.
Lastly its not required any more becuase i called Dish TV customer care and they are more helpful even to Tata Sky customers and they managed to serve my DTH(Tata Sky) request for which you have just created a request number and left it unresolved for indefinite period of time.