Tata Sky — Recharge forgery | |||||
Hi all, I have recharged my tatasky account of rupees 355/ — via hdfc payzap application (mvisa) on 17th august 2016. The issue is still not resolved my tatasky, they pretend to act that they did not receive the amount 355/- from my hdfc account. Hdfc bank customer care and hdfc payzap customer care have provided me couple of transaction id (one txn-id from each end) and arn number to cross check with tatasky. Tatasky is not responding or commenting on the transaction id's i have shared with them they just keeping saying transaction to my tatasky account on 17th august 2016 was unsuccessful. I know that recharge was unsuccessful and that is the reason i am raising a dispute but as per back amount was credited to merchant account (tatasky) so i have asked tatasky to check their bank account transaction details using the transaction id's i have shared with them but they are helpless. I tried escalating internally however getting the same response. This is forgery. tatasky is trying to rob 355/- from me. please help! Tatasky account number: : [protected] Hdfc bank txn-id : 1131947 Hdfc payzap txn-id : 28204027 Hdfc payzap reference code with tatasky : 2016088zc4 Arn number : 75260776230000282040272 Regards Datchunaamoorthy [protected] Was this information helpful? | |||||
Tata Sky customer support has been notified about the posted complaint. | |||||
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