Tata Sky — Recharge in another user ID

Address:

781025

My Original ID is [protected] but I got another ID on my TV screen at the time of due information that was [protected] and recharged rs. 2000/- through online HDFC bank Chillr option & Transaction Ref # [protected] & #[protected]. You can check this transaction in Chillr. My complain is that why Tata Sky showed another ID which was not my id.