Tata Sky — Recharge of ID[protected] | |
On 31st of august, i recharged the above id for rs.2484/- thro google pay, It was not successful. Later i recharged rs.2484/- thro JRI thro hdfc netbanking. I told the call centre people i didnt get the refund of google pay payment. But somehow they refunded the actual recharge done thro JRI and disconnected the TV. Then again i had to pay to get the conncection. Now the money refunded to JRI has to come to the customer which JRI is not doing. I spoke several times to Tata sky to write a mail to their dealer JRI to refund the money. They are saying "please make JRI speak to us. We will tell them. We cant send a mail to JRI". JRI is in mumbai and i am in coimbatore. I dont have their phone no. I have spoken atleast 50 times to tata sky and repeated my story. They are agreeing it was an extra payment but since they do not have the money, they cant give us now. Was this information helpful? | |
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Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 09, 2021 Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support Nov 13, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Verified Support Nov 14, 2021 Tata Sky Customer Care's response We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support Nov 14, 2021 Tata Sky Customer Care's response Your Registered Mobile Number was busy. Requesting you to share an alternate number and a suitable time to contact you.
Verified Support Nov 15, 2021 Tata Sky Customer Care's response You definitely have our attention. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Nov 15, 2021 Tata Sky Customer Care's response We reached you while you were away. Let us know the hour that suits you best and we will get in touch with you.
Verified Support Nov 16, 2021 Tata Sky Customer Care's response Thanks for sharing the details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Nov 18, 2021 Tata Sky Customer Care's response We dialed-in while you were away. Do let us know a suitable time to contact you.
Verified Support Nov 20, 2021 Tata Sky Customer Care's response We have made a note of your alternate contact number, you will hear from us soon.
Verified Support Nov 20, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Requesting you to share an alternate number and a suitable time to contact you.
Verified Support Nov 24, 2021 Tata Sky Customer Care's response We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support Nov 27, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Verified Support Dec 02, 2021 Tata Sky Customer Care's response Your concern is certainly noted. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Dec 06, 2021 Tata Sky Customer Care's response We do not want you to feel this way. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Dec 08, 2021 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Verified Support Dec 11, 2021 Tata Sky Customer Care's response We've sent you an email regarding this. Do let us know if we can assist you with anything else.
Verified Support Dec 17, 2021 Tata Sky Customer Care's response We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support Dec 18, 2021 Tata Sky Customer Care's response Your Registered Mobile Number was busy. Request you to share an alternate number and a suitable time to contact you.
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 4 Comments | |
Comments
How long you will write the same message unable to get yr line. I am available 24 hrs a day on [protected]..if you wish to help me, please call me. Don't just write unable to get.
Reply
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Please let me know how you solved my complaint.
Hi! This isn't the experience we aim for. Kindly confirm with us your Registered Mobile Number/Sub ID and we’ll help you further.
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