[Resolved] Tata Sky — recharge offer on tatasky website

Ravi.sapkal

Address:

Flat no. 5, mansi residency,, Bhairavnath nagar, Kirkatwadi,, 411024

I did the recharge for my monthly tatasky account through tatasky official website. According to offer, susbcriber will get 20% cash back on minimum amount of recharge rs. 400.
I did the recharge of rs. 400 according to this offer through payzapp portal but in the end i didnt receive any cashback according to offer. And this the third time i have faced issue with fake offers on tatasky website.
When i contacted to online help on tatasky.com, they started feeding misleading me, saying that offer validity was till 15 sep'19 but it was clearly mentioned that offer validity was till 31st december'19.
My tatasky id: [protected]

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Sep 26, 2019

Complaint marked as Resolved

My concern was not about the cashback but the customer care of tatasky were feeding wrong information to the customer (or making fool of the customer). Anyways i received a call from customer care of tatasky, next day and issue been resolved.

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Sep 26, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!