Tata Sky — refund not issued for duplicate payments

Address:	Pune, Maharashtra, 411057
Website:	www.tatasky.com/wps/portal

Hi all,

I was suppose to make a transcation of rs 890 but by mistake i have made 2 transcations of rs 8903 on 6th nov 7:15 pm and had made a call for assistance tata sky customer care had heard my problem and said that they will refund both the transcations

Payments done through paytm they have confirmed that only one payment has been refunded to them.
Issue: i have received only one payment as refund
Total amount paid :17806
Amount that was supposed to be paid: 890
Amount refunded: 8903
Amount pending : 8903

Tata sky id : [protected]
Transcation id :[protected]