Tata Sky — Refund of money deducted during unsuccessful booking of new connection | |
While in the process of booking a new connection on the Tatasky website, the money was deducted from the account however the booking was unsuccessful. There were three unsuccessful attempts made by me. The issue was raised with Tatasky via email and phone calls however the company is refusing to refund the money. Tatasky has to refund a total of Rs12, 000/-(@4000x3 transactions)done on 21 Oct 2021 during unsuccessful attempts to book a new connection by me. The transaction details are as follows:- SBI Credit Card - Two transactions of Rs. 4000/- Each HDFC Net Banking - One Transaction of Rs. 4000/- Was this information helpful? | |
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Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 17, 2021 Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
Verified Support Nov 30, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Verified Support Dec 01, 2021 Tata Sky Customer Care's response Thanks for sharing the details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Dec 05, 2021 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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