[Resolved] Tata Sky — refund of rs 3175/- due to the credit of wrong id no. [protected]

[Resolved] Tata Sky — refund of rs 3175/- due to the credit of wrong id no. [protected]

A a107027 from Mumbai, Maharashtra

I had renew my subscription on 10/2/18 for rs. 3175/- from. My registered mobile no. [protected] when l checked the receipt on the mobile it showed that it has been credited to id [protected] l immediately informed your executive on ph. [protected] he said that my refund will be getting within 10 days today one lady executive told me that the above id is activated and that the amount of refund will be after deducting the no. Of days it is been activated which is not my fault my id no. Is[protected] which is been given to me when l subscribe for new connection in the month of jan. 2018 kindly look into the matter Arthur menezes Was this information helpful? No (0) Yes (0)
Mar 30, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 26, 2018 Tata Sky Customer Care's response Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
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Comments

V.Anki Reddy

I have two times explained about my recharge against ID no [protected] of Rs 687-00 on 22/02/2018 and Rs 454-00 on 27/02/2018 through net banking, but only credited Rs687-00 but not credited Rs454-00 to the said ID.so far neither credited to the ID nor refunded to my SBI A/c
From V.ANKIREDDY [protected]

Tata Sky Customer Care's response, Mar 6, 2018

Verified Support

Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.