[Resolved]  Tata Sky — Refund or update my monthly recharge of tata sky id [protected] account

Address:Katihar, Bihar, 854105
Website:TATA SKY

Please find below details of online recharge through netbanking of federal bank done around 8.30 pm on[protected], but the recharge is not being updated in my tata sky account even after about 16 hours.

Either refund my rs.285.00 to my federal bank account or update my monthly recharge of the following account

My tata sky id is[protected], my rmn is [protected]

Federal bank statement for the recharge is given below:-

Name and address of the account holder: mr. Chandra deo narain.
Kamta path, near vishnu place
East boring canal road patna g p o
Bihar - 800001. India


Account no : [protected] customerid: 22365531 account currency: inr account category: 35047
Statement of account from[protected] to[protected] statement date:[protected]:57:23
Sl. No - 1. Tran date[protected]
Particulars fn/shp/[protected]/l2363_ tata sky/tech process ecom
Value date[protected] tran type - transfer cheque details withdrawal - 285.00 deposit balance amount - 22, 949.16

This is a computer generated statement which need not normally be signed. Contents of this statement will be considered correct if no error is reported within 21 days of the statement date.
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Jul 16, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Jun 15, 2017
Updated by Chandradeo
Someone called from Tata Sky, but due to signal problems, conversation remained inconclusive.
Tata Sky should contact me on my registered email id.
Verified Support
Jun 15, 2017
Tata Sky Customer Care's response
We have prioritized your concern. You will soon hear from us.
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