[Resolved] Tata Sky — reinstallation delay

Rahulccrt

from Delhi, Delhi

Address:

New Delhi, Delhi, 110075

Really frustrating to see the response of the tata sky to their customers, today i was shifting my house and i called the customer care thrice for sending their representative to my home for deinstallation and reinstall it at my new flat, which is suppose to be in the same society.
But each time, they told me to wait for 2 hrs and they will contact but i am really feeling pained that nobody came up till now i. E.9.32 p. M. After even 12 hrs.
I am sorry to say that is this service or attitude with one is being treated or rather humiliated. I don't think one deserves that.

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Aug 3, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2018

Tata Sky Customer Care's response Hi, we hope your entertainment is up and running. Let us know if you require further assistance, we will be glad to help.

Jul 15, 2018

Updated by Rahulccrt Again a shocking incident has come up with tata sky people, they have send a person who has instead of installing my device properly, has by wrongful means mishandled my neighbour's Tata sky device and deinstaled his already functioning device. In his place, installed mine. Complained to the customer care but still no action has been taken. When I called them, no one came and I have already paid Rs.500/- as installation fees to Tata sky.
In my absence, my neighbour has installed his so Now I am not able to see anything in my TV but receiving reminders for payment for recharge from tata sky...

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Comments

Rohit Phakatkar

from Anand, Gujarat

I have wrongly done recharge on wrong number of tata sky. I want to get it back. Please find enclosed PAYTM invoice for the same. This happened yesterday night. Hence, it should be refunded. Please refund.