Tata Sky — Rs. 500 not transferred in my id no. [protected]

Address:	New Delhi, Delhi, 110063
Website:	www.tatasky.com

May I bring to your kind notice that the irregularity committed by the tata sky customer care Delhi. I am a customer of tata sky with HD, ID- [protected] On 15th August 2015 [protected] was displayed on my tv screen indicating that my account requires recharge to avoid deactivation. I recharged my account on the given id (displayed above) from Anand Telecom on 18th August 2015, Jawala Heri, Paschim Vihar, Delhi. The sum of Rs. 500 recharged did not get transferred into my tata sky account, I contacted customer care number [protected] and inquired on the date 21st August 2015. I was informed that due to some technical difficulties in the system the incorrect id was displayed in place of my id [protected]. I was assured and promised that the sum of Rs.500 would be transferred into my account id within 24 hours. My compliant was registered with number JOWQBPT dated 22nd August 2015 at 12:45 P.M by M/s. Aarti. The tata sky called us several times without any action and gave false assurance of the sum being transferred without the real sum actually not being transferred into my account. I also sent a complaint through speed post to tata sky's head office, Mumbai, on 27th August 2015. this is a clear case o[censored]nfair trade practise and sheer mismanagement from the tata sky company. Kindly take necessary action to provide me with relief in the current situation. Thanking you. Your sincerely, S.P. Dabas, B3/95, Paschim Vihar. New Delhi. 63 Mobile no. [protected]