Tata Sky — Service

Address:

Mumbai City, Maharashtra

“I have a tatasky DTH ID No.[protected] .After number of complaints to tata sky ( JB8HANO, J6H5LIE etc.) informing that I had not been able to view tatasky for number of weeks my defective set top box was changed with a repaired set top box on 30/7/15 by one illiterate Tatasky engineer Ashish upadhyay(from authorized tatasky agent Riyya Enterprise). This set top box too stopped functioning in two weeks, even though I watch TV only for about 1 hour.
On new complaint JLPKHPC Ashish upadhyay again installed another set-top box today, which too is defective. which switches on & off after multiple operations instead of one operation. Even connecting pin from fine adapter has to be repeatedly inserted to the faulty set-top box to make it work. On seeing this upadhyay was himself saying “ I don’t know for how many days it will work” and he insisted on me to buy a new HD set-top box from him for receiving non HD Tatasky services.
Upadhyay always brings very defective set top boxes. There is no check on him or his employer “Riyaa enterprises”. Updhyay always has heap of work orders sheets in his hand, about twenty at a time when he comes to my house at 6.30 pm. It appears that during the day he collects many faulty set-top boxes from other customers’ houses and installs one of them, which is less faulty and somewhat in temporary working condition to the house of customer like me and easily picks pocket of Rs 500/-. Such set-top box work for few days to the harassment of customer and then again he is ready for another booty. I always write down faults of his service and instruments on his order sheet, but no tatasky officer ever reads them. Tatasky people have unauthorizedly stolen hundreds of Rupees from me in the last 6 months without providing services for weeks every month.
For this defective set top box Rs. 500/- have been debited today from my account, when tatasky senior executive had assured me on phone no charges will be deducted. . Tata sky people are so shame less that they have deducted hundreds of rupees from my account without providing services for weeks. I should not have been charged any amount for third class service.
In todays News papers headline C & AG has inducted Tata Power Discom for fleecing public of hundred of crores at Delhi. This is what once a reputed company TATA SONS have become today.

In this way TATA SKY will be forcing me to go to THE CONSUMER FORUM for compensation for harassment being given to me, especially when I am regularly paying monthly charges. I will also disrepute them of their misdeeds on all international and national consumer forums.”
Akshay, mobile no. [protected], land line- [protected]