[Resolved] Tata Sky — set top box id [protected] needs to be paired

[email protected]

from Haridwar, Uttarakhand

Address:

Flat no. 210, Petunia Block, Mangalam Aananda, Rampura Road, Sanganer, Jaipur, Jaipur, Rajasthan, 302029

I have recharged my tata sky set top box id [protected] on 01.09.2019 after two months gap. After recharge, now my tata sky id [protected] is showing error that set top box needs to be paired.

In this regard, you are requested to kindly resolve the issue at the earliest.

Regards
Manoj singh rathore
Tata sky id [protected]
Phone no. [protected]
Email : [protected]@gmail.com

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Oct 10, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2019

Tata Sky Customer Care's response Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.