[Resolved] Tata Sky — Set top box not receiving signal as I am using Videocon dish after transfer from Mumbai

Antaryami Nayak

from Bhubaneshwar, Odisha

Address:	753014
Website:	www.rarasky.com

I had got Tata Sky conection vide customer ID No [protected] in SBI Colony at Harbour Heights in Mumbai. As my connection was through group connection I did not receive any dish or cable. They had promised that the same w ould be provided to me on my Transfer. In May 2016 I shifted to Cuttack in Orissa and got the connection using an old Videocon dish antenna as Tata Sky technician did not provide their dish antenna.

I am not receiving any signal for pretty long time as the service support is poor.
On 20/05/2017 I contacted their customer care and got the connection for a brief period. Today the set top box is not receiving any signal and the local technician is recommending to have a new Dish antenna.
The technician does not have any record that Tata Sky has not provided any antenna to me at all.

Antaryami Nayak
Tata Sky ID [protected]

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Jun 21, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

Tata Sky Customer Care's response Hi, Tata Sky dish is mandatory to watch Tata Sky services. We will contact you soon to get this sorted.