[Resolved]  Tata Sky — sub id [protected]

Address:Gwalior, Madhya Pradesh, 474011

My recharge is upto 05/04/2019 for dhamal mix with hd, as per trai rules i changed for basic + music without hd (153+7=160 pm) but could not activated due to short balance whereas my deposit is upto 05/04/2019 and hd service is deactivated without information.
After contacted on tollfree i was told that i have to recharge for new services which is s surprised matter when you have two months advance of dhamal mix mix with hd aprox 800/ which can be used for 5 months as per my change then why should i again recharge
Looking to this either activate dhamal mix with hd or change as per new rules for aprox 5 months under intimation to me.
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Mar 10, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Tata Sky Customer Care's response
Let us help you. Migration is in progress, if you have already selected your packs your request will update soon.
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