Tata Sky — Subscriber id [protected]

Address:

410210

Dear CC,

Two weeks back I recharged my tata sky connection, I found that signals are not coming to it and I immediately raise a ticket to Tata Sky CC care no .

Two weeks has already passed and till date my problem is not resolved . It is almost impossible to get connected at tata sky help line nos . Every time they kept me hold for more than 15 min and even after that my complaint was not resolved .

Yesterday only I got confirmation that somebody is being sent to attend my issue and today an engineer came to my house bit he again could not locate the dish as well as the problem . He assured me to came tomorrow again to resolve my issue .Half of my recharge value has already wasted in just waiting and I missed lot of events to see .

I had never expected such a poor service from tata sky and literally it is harassing in reaching to tata sky CC support through help line nos . Pls try itself your help line nos and then you will understand the exact issue .

I am still hopeful you will attend and resolve my issue tomorrow and see if my recharge value can be provided from the date of connection resume . Lets see tomorrow or I see some alternate for future .

Thanks

Mohan / Atul -[protected]