[Resolved]  Tata Sky — tata sky forcing me to purchase a super lnb for no fault of mine

Address:

560038

Yesterday the two tataksy connections that I have stopped working abruptly and all i saw was a message that said that the STB is not receiving any signal . After calling customer care and doing some basic checks as suggested by the customer care executive we were still unable to fix the issue . The customer care executive then told us that a technician will come home and check what the problem could be . Then today the technician after some investigation informs us that we need to purchase a new super LNB because that tatasky dish doesn't support the two tv connection anymore due to some change in technology on tataskys end .
Why should a tatasky issue lead to me having to forcibly have to pay for new equipment when I have been using the same connections smoothly till today ??!! I was thinking o[censored]pgrading my second connection to HD aswell but after this poor experience with Tatasky I have decided to cancel my existing connections and switch to videocon instead.
Tatasky can you please provide me the super lnb for free or revert the forcvibly software upgrade on my tvs that caused this issue ?