[Resolved] Tata Sky — tata sky modified my present mega hd package without my knowledge and permission | |||||
Reference above here undersigned regret to informed you that i had subscribed above package on september 2018 by paying rs. 8500 annually. Which covered all channels and had maint/installation benefits. My tata sky id :[protected] Complain no : 1exhatt8 & 1eszz95y On 01.04.2019 they had modified my subscribed package without my knowledge/permission. Present package not covering all the channels as per subscribed package. I had spoken to 04 customer executives 03 senior and 01bigboss. But they are not ready provide any solution or resolution on it. Tatasky using trai name for all blames. They are not ready to provide all channels as per previous package. Everytime many channels in their provided package are appeared chargeable basis. Tatasky have no provision to refund back to my paid account. Complain raised two times but no reply till date. Please do to needful. Was this information helpful? | |||||
May 17, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Tata Sky Customer Care's response Hi, we understand your concern. These changes are being made in order to comply with the "Telecommunication (Broadcasting and Cable) services Tariff Order 2017" issued by the Telecom Regulatory Authority of India (TRAI). The said order is applicable on all broadcasters (such as Star, Sony, Zee, etc) and distributors of content such as DTH operators, Cable operators and Internet Protocol TV (IPTV).
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 5 Comments | |||||
Comments
Change my RMN register this number [protected] my subscriber ID[protected]
Reply
GOVIND kanhar's reply, Apr 9, 2019
I want to change my RMN and regester a New number
Tata Sky Customer Care's response, Apr 16, 2019
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Apr 19, 2019
Verified Support
We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for quick service.
I have been following up with the customer care for past 4 days every make 2 to 3 call to the customer care and requested for installation. The only reply i get is we will call you within two hours but no call at all. today also i have called two time till now i have not received any call back from Tata sky .
Tata Sky Customer Care's response, Apr 16, 2019
Verified Support
Hi, we understand that things haven't been quite a smooth sailing. Kindly share your RMN/Sub ID, we will get back to you with a positive response ^Vishal
Hi!
After the new TRAI rules, the multi TV conection chage has increased twice the amount.Earlier I had to pay just 250/- and now its 500/-.
Trai should intervene and sort out.When other service providers are charging led, why is TATA SKY charging more.
After the new TRAI rules, the multi TV conection chage has increased twice the amount.Earlier I had to pay just 250/- and now its 500/-.
Trai should intervene and sort out.When other service providers are charging led, why is TATA SKY charging more.
Micky Roy's reply, Apr 8, 2019
Hi!
After the new TRAI rules, the multi TV conection chage has increased twice the amount.Earlier I had to pay just 250/- and now its 500/-.
Trai should intervene and sort out.When other service providers are charging less, why is TATA SKY charging more.
After the new TRAI rules, the multi TV conection chage has increased twice the amount.Earlier I had to pay just 250/- and now its 500/-.
Trai should intervene and sort out.When other service providers are charging less, why is TATA SKY charging more.
Tata Sky Customer Care's response, Apr 16, 2019
Verified Support
Hi, due to implementation of the new Tariff order the input costs for MultiTV connections have increased, which has resulted in a marginal increase in MultiTV prices. However, continuing with a MultiTV connection is still more value for money than going for a new DTH/cable connection.
I lost my RMN therefore I want to change my RMN for which I can select my channel package .
Hi Team,
Can you please add more christian channels in Tata Sky
thanks
Thomas
Can you please add more christian channels in Tata Sky
thanks
Thomas
Tata Sky Customer Care's response, Apr 17, 2019
Verified Support
Hi, we understand your concern. We are constantly adding new channels. Will keep you informed as and when we add any new ones.
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