[Resolved]  Tata Sky — tata sky no signal

Address:

Mohali, Punjab, 160059

Hi,
I am using tata sky services from past 9 years and bought a second tata sky 1 and half year back and relocated the same to my hometown in mohali thinking that this is india’s one the best service provider because it has a name attached to it as tata.
The name itself talk about the loyalty towards its customer and i was really happy with services but now seems that i would have to re think about using tatasky services the brand because its being a nightmare for me, after every few days we are getting the message of no signal on our tata sky for which we have to pay extra money.
I have made a complaint to their customer care number [protected] and spoke with a rep who transferred the call to dharmendra his senior exec and then he transferred my call to nagesh who was saying that his is a team lead. I explained him that this is going on from few days and my tata sky is not and unhappy about the same as we have not even touched our tatasky paying 450 per month still this is happening he said that must pay 200 for tech charges. I explained him few days back this was same thing on another tata sky and we would not pay again and again for the fault created by your company... I asked for his manager to which he disconnected the call and never called me back.
I am seriously unsure about the future of company if this would be the service provided to its consumers.
My subscriber id [protected] and contact # [protected]

Regards
Manpreet singh