Tata Sky — Tata Sky - No signal receive since last 10 days

nishantpatil

Address:

Pune, Maharashtra

Hi, Please help on this. I have been calling Tatasky, trying to Chat with Tatasky team [ did everything possible]. Book almost 3-4 complaints but no luck yet [ Complaint numbers SR[protected], SR[protected], SR[protected]]. I have been told that, I will get call within 24 hours but no response yet. Not sure, what to do next. I am stuck by paying for yearly Package + HD Box. And there is no one who can resolve No signal problem from Tatasky. My subscriber Id is "[protected]".

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Tata Sky customer support has been notified about the posted complaint.

Apr 09, 2015

Updated by nishantpatil I got the call after 10 days and I have been told that System is getting upgraded. I went to Videocon and got new connection. And you know what, they resolved TATASKY Problem in 10 minutes. Now I have 2 active connections with me [ TATASKY and Videocon ].

I guess, Tatasky need genuine customer Care and Technician to fix subscribers problem instead of just telling same story that " we will contact you in 24 hours". This is simply looting of Money those who paid for yearly package and for HD box. I have never ever seen such irresponsible team with any company [ just imagine, 10 days without TV connection because of TATASKY ].

I will advise you that, better hire some people from Videocon to provide better service to Tatasky customer. If there is anyway to refund money on Tatasky yearly Subscription + HD box, please let me know [ I will appreciate your help on this].