Tata Sky — technical problem

DEAR SIR WE HAVE A TATA SKY CONNECTION BY THE NO [protected] ON THE NAME OF MR ANIL KHANDELWAL FROM THE LAST ONE MONTH WE ARE FACING TECHNICAL PROBLEM TO INSEEN NO OF CHANNALS DUE TO YOUR UPGRADION .I MISSED CALL DONE ON YOUR FLASHING NO AND WAIT THE SOLUTION BUT NOBODY CONTACT NO OF DAYS. LAST THREE DAYS BEFORE A PERSON NAME MR SATISH MEENA CALL BY THIS NO [protected] AND BEHAVE VERY RUDELY ITS A VERY PAINFULL EXPERIENCE IN SEVICE INDUSTRY ITS FIRST TIME I FACE SUCH TYPE BEHAVIOUR LAST ONE MONTH THERE IS NO SOLUTION FROM TATA SKY I URGE TO YOU IF YOU ARE NOT IN POSITION TO SOLVE MY PROBLEM PL CONFIRM ME PICK YOUR DISH SET WITH SETUP BOX AND FREE US WE ARE NOT PAYING FOR DISHOUNERING THANKS ANIL KHANDLELWAL [protected] jbc.[protected]@gmail.com