[Resolved]  Tata Sky — this is wrong card for this set top box pairing error 14

Address:New Delhi, Delhi, 110081

I am using my tata sky after couple of months and spoke to customer care as well they were clueless. I have been calling customer care since couple of times but the tata sky is clueless to resolve the issue. I have recharged my tata sky few hours back and i am unable to use it due to some error.
The issue is This is the wrong card for this set top box (pairing error)
Pls help me as earliest.
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May 2, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
Tata Sky Customer Care's response
Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
Verified Support
Mar 28, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
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