[Resolved]  Tata Sky — wrong setup box installed for customer id - [protected]

Address:	Jalpaiguri, West Bengal, 735101
Website:	DTH TV

Dear sir,

On 10.11.2017 at 8:24, my friend refer to have tatasky to be installed for my tv. Same was confirmed to him immediately and was told within 2 hrs agents will contact me. After 36 hrs again my friend call cc and dropped mail then i was contacted by your agents at 2:30 pm on 11.11.2017 and was told me that in 2 hrs it will be installed.

But after several times of telephonic call request my tatasky setup box was installed in late evening at 9:00 pm. I had 2200/- for hd setup box, (15 to 16 mts wire cost included) but after 1 hr i came to know that sd (Normal) set box was installed. Such a pathetic service while making a new customer is really horrible.

I called cc and dropped mail but they are not at all helping me in this regard. Moreover referral credit amount of 300/- has also been credited to his tatasky id - [protected], same can be checked from your end.

Tatasky is not meant for this type of cheap services and fraud. My friend is a loyal customer of tatasky and i believed on him and now i am facing this trouble. Where is the commitment by your agents and cc even your nodal officers also keep silent.

Hence i request you to kindly make necessary arrangement to replace it with hd set up for the earliest so that i can enjoy your services with hd setup box.

Thanking you in advance.

Regards,

Indu kumari
Rmn - [protected]