[Resolved]  Tata Teleservices Ltd / Tatadocomo Mobile — Calls made to my mobile not received in my mobile

Address:Chennai, Tamil Nadu

I h problem.ave take a mobile connection from Tatadocomo mobile for my business purpose. I already have a mobile connection [protected] for my personal use. My customers were not able to contact me when they want to speak to me. Calls to my number were not connected to my mobile due to tower/technical problem. I used to get Missed Call Alerts from Tatadocomo informing that you have 3/5/8/12 missed calls. I represented my difficulties to the company's office in Anna Nagar, Chennai from where i have taken the connection. But they didi not rectify my problem

I sent a mail to the company regarding my problem, but there was no response from them. Hence I stopped using the mobile and i stopped payment of their bill. I sent a letter to the company's Delhi office with a copy to their Chennai office on 28/3/14. I have not yet received any reply from them.

Please advice me further steps to be taken in this matter.

Thanking you

Sajeendran
Mobile No.[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Sajeendran,

AS per our discussion over call, please be informed that your concern has been resolved.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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