Tata Teleservices — MNP

Sashikanta Mohapatra

from Mumbai, Maharashtra

Address:

500016

I have been trying to generate UPC code to port out of Tata Docomo after shifting to Hyderabad as here they have only 2G connectivity and I incur roaming charges being in the same network and I require mobile data for my day to day movement here. Every time I send a request for UPC generation, the balance gets deducted and I get a regret message for inconvenience and try again later. Whenever i try, it is unsuccessful. Do not know who to approach next.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret the inconvenience caused to you. Kindly Provide us with your 10 digit Tata Docomo number, alternate contact number and email ID to help us assist you better.

Thanks and Regards,
Customer Care
Tata Docomo

Sashikanta Mohapatra

from Mumbai, Maharashtra

[protected]

Tata DoCoMo Customer Care's response, Aug 23, 2016

Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care's response, Aug 25, 2016

Dear Customer,
As per the conversation had with our team, as you have confirmed that your concern regarding MNP (Mobile Number Portability) has been resolved. Hence, we are closing your concern as resolved.
Thanks and Regards,
Customer Care
Tata Docomo