Tata Teleservices — TTML harassing with legal summons to pay bill of non-working connection

Address:

Nagpur, Maharashtra

Hi, I have had a worst experience with Tata Broadband at Nagpur. I had a broadband connection which was supposed to give speed of 8 Mbps. It did not work from day one, the speed was below 1 Mbps always, and I sent out complaints to various levels of Tata employeees. Amongst them was Ajit Adhikari, Vikas Meshram and Satya Yadav from Tata, Nagpur. In the end, I stopped using the service, but I still got bills for 2 more months. Bill amount Rs. 3078. Before the connection stopped working, I requested the Tata personnel to either fix my connection or close it, but that did not happen. Now I am harassed by Tata employeees to pay the pending amount, although the service did not match the promised quality. I today got a call from an advocate saying that a court case is about to be filed on me, for the above pending amount. Advocate details: Adv.Ravi Sharma-Delhi Tees hajari court, C-block, Room no 21 Mobile number – [protected] Fraud reports for this phone number and similar cases can be seen online – http://www.mouthshut.com/review/Tikona-WiBro-review-tttmlstnur and here: https://www.consumercomplaints.in/broadband/tikona-digital-service-c853092 I have been told to settle the bill amount of Rs.3078 within the next half hour if I want the case be withdrawn. Thinking I may not be the only one facing this situation, did some research and found that there are lot many other Tata customers who have been harassed similarly. Some of them mentioned that even after paying the dues (which is itself incorrect), they have got calls from Delhi court again after two months. Can somebody advice me on how to proceed from here? Should I contact Tata appellate authority or should also file a case with Consumer court? Thanks for your help and advice. Manish Kungwani Tata account id:[protected] Mobile:[protected]