Tatacliq — Bad quality duplicate mixer grinder juicer bajaj

Website:

tatacliq.com

I purchased bajaj mixer grinder juicer from tatacliq website. Its of bad and duplicate quality mixer grinder, the jars are too weak, doesn't fit properly, have placed return request but no body comes for pickup,
Only chutney jar is good and has bajaj written on it with rubber on its lid and is of good quality. But other 2 jars are defective, duplicate and are weak one can easliy find that out.

They are just time passing since 5 days. As per their website they should have collected it in 48 hours.
I want my money refunded and the product returned back. They are just giving diplomatic answers that they are looking into it nothing else since 5 days.